Refund policy

Return & Refund Policy

Last updated: September 3, 2026

Thank you for shopping with CHIC CHUTE LLC.

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund under the terms below.

1. Return Period

You may request a return within 30 days of the date your order was delivered.

To be eligible for a return, the item must:

Be unused and in its original condition;
Be in the original packaging, where applicable;
Not be damaged, altered, washed, worn, or used; and
Include the original order information or proof of purchase.

2. Items That Cannot Be Returned

Certain items may not be eligible for return, including:

Used or worn items;
Items damaged after delivery due to customer use;
Personalized or customized products, unless they arrive damaged or defective;
Gift cards; and
Any other item specifically identified as non-returnable on the product page.

3. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide:

Your order number;
A description of the problem; and
Clear photos of the item and packaging, if applicable.

After reviewing your request, we may offer a replacement, store credit, or a full refund, depending on the circumstances.

4. Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer is responsible for the cost of return shipping.

If the return is due to our error or the product arrives damaged or defective, we will provide instructions regarding return shipping.

5. How to Request a Return

To request a return, please contact us with your order number and the reason for the return.

CHIC CHUTE LLC
1604 Prier Ln
Webb City, MO 64870
United States
Phone: +1 843-416-8580

Email: ratihcontreras77801@gmail.com

Do not send a return package to the address above until you have received return instructions from us.

6. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to the original payment method.

Please allow approximately 5–10 business days for the refund to appear in your account after it has been processed. The actual timing may vary depending on your bank or payment provider.

7. Original Shipping Charges

Original shipping charges are generally non-refundable, except where the return is caused by our error, a defective product, or another circumstance where applicable law requires otherwise.